Body / Exterior: Natural Rubber, Synthetic Rubber

Interior: Nylon

Drawstring / Polypropylene, Nylon, Natural Rubber

Hood / Gaiter (Charcoal): Polyester, (Khaki) & (Royal Blue): Nylon

HOW LONG DOES IT TAKE TO PROCESS AN ORDER?

Please allow up to 24 - 48 hours for your order to be processed for shipping (excluding weekends).

However, we do make every effort to fulfil orders as quickly as possible. We are a team of humans, working with human hands and we aren’t perfect but will always try our utmost to achieve our service level :-)

HOW MUCH DOES SHIPPING COST?

Postage price is based on weight, packaging and prep.

FREE UK DELIVERY: 1 x Pair | Royal Mail Track & Trace - Delivery 2 - 5 days after processing.

FAST UK DELIVERY: 1 x Pair £4.99 | 2 x pairs £7.50 - Royal Mail Track & Trace - Delivery 1 - 3 days after processing.

| OVERSEAS |

EUROPE: 1 x Pair £20 | 2 x Pairs £27.50 - Royal Mail Track & Trace International - Delivery 3 - 10 business days after processing

REST OF WORLD: 1 x Pair £27.50 | 2 x Pairs £35 - Royal Mail Track & Trace International - Delivery 3 - 17 business days after processing

WHAT ABOUT DELIVERY TIMES?

We deliver in the UK and can also ship to overseas destinations in the EU and Worldwide. The shipping times given are estimations and timescales of what we would normally expect items to be delivered in with the Royal Mail Track and Trace service. 

FREE UK DELIVERY TIME: 2 - 5 Days

FAST UK DELIVERY TIME: 1 - 3 days 

OVERSEAS SHIPPING TIME: Approx. 3 - 17 days. 

OVERSEAS CUSTOMERS ONLY - (Duties And Taxes Are Not Included In The Prices Of The Goods).     

At busy times of year such as Christmas and or during Lockdowns/Tighter Restrictions due to the C-19 pandemic, please understand that sometimes items may take longer to be delivered than expected due to all the various extra strains on different services.

PLEASE NOTE: 

To be eligible to exchange your Pokeboo boots for a different size. All we ask is that the boots are not worn outdoors whatsoever and kept brand new. Please check out your size indoors and please do not remove any tags etc.

Thank you :-)

Any queries? Please email: hello@pokeboo.uk/policies/refund-policy/policies/refund-policy

Cleaning and care instructions:

• Wash the exterior of the boot with lukewarm water and a mild detergent. If the inside of the boot needs to be washed due to excess perspiration, remove the footbed and wash by hand. Hang to dry. Do not put in the dryer.
• Do not use near oil or petroleum, which will react with the rubber.
• When drying, avoid use of a heating element or direct sunlight.
• You may notice a white powdery film (so-called "blooming") on the rubber. This is characteristic of high-quality natural rubber and is normal. If you wish to remove, please do so with a damp cloth.
• If the rubber is sticky to touch, then please wipe the boots down before storing them away.

Storage of natural rubber products:

• Do not store near places exposed to high temperatures, such as heating elements or open fires and avoid direct sunlight which may fade the boot over time.
• To ensure POKEBOO retains the shape of your feet and legs, please insert used paper (such as newspaper) when not in use.
• Store POKEBOO in a cool, dark and dry place.

Safety precautions and allergy warning:

• Some skin types will react to rubber, if an itch or rash occurs, please refrain from using POKEBOO.
• Please avoid contact with glass or other sharp objects. The boots have been designed with comfort in mind and for light or occasional use.
• If used for an extended period of time, there may result some sweat residue in the interior of the boots. In this case, please dry the boots in the shade after using.

If you have any further queries please don't hesitate to get in contact with us at hello@pokeboo.uk